Technical Support
(toll-free, 24/7)
1-800-523-9466 (U.S. & Canada)
610-282-3800 (International Customers)
If you have questions regarding the operation of your system, or if you are not sure it is functioning properly, Lutron provides around-the-clock technical support at no charge. A knowledgeable support staff is ready to answer questions about the operation, programming, and maintenance of your system.
Our Technical Support Representatives are able to guide you through resolving a problem over the phone. Many times that can offset the need for an onsite field service visit.
Additional materials on system operation can be found under the "Commercial Product Help" and "Residential Product Help" options in the above menu.