Facility Operations Services

From LED retrofits to system upgrades & support plans, we’re here to help keep your facility running smoothly.

Solve Problems Before They Become Disruptions

Our factory-trained technicians help you lengthen your system life and solve problems for the full life-cycle of your Lutron solution.

 
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LED Retrofits

Lutron's retrofit kits make upgrading fluorescent lighting quick and simple.

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System & Software Upgrades

Keep your systems current to streamline operations and minimize disruption.

 
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Technology Support Plans

Make expedited response times and preventative maintenance visits part of your support strategy.

Upgrade Out-of-Date Fluorescent Lighting

The age of fluorescent lighting is coming to a close. LEDs reduce operational costs by improving lamp life and energy savings, and Lutron retrofit kits make the upgrade quick and easy using existing controls and wiring.

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Lutron Ballast Retrofit Kits by C-Flex. Switch to LEDs. Keep your fixtures. 

Pretested for performance and compatibility, installation is a quick one-to-one replacement of lamps and ballasts—requiring no permits, no new wiring, and no new fixtures.

Reduce Costs

Lower maintenance costs and energy usage while taking advantage of existing infrastructure. No fixture replacement or rewiring needed.

Avoid Disruptions

Stay ahead of fluorescent bans happening across North America. LED retrofit kits offer a compliant solution to old and failing fluorescent lighting.

Scale Over Time

Upgrade your entire facility at once or phase in changes over time. Start with a single fixture and expand at your own pace while maintaining consistent performance.

Maximize Building Efficiency

System upgrades unlock our latest innovations. Lutron's latest technology delivers powerful building management software for your lighting controls. Our team makes upgrading to that technology easy while protecting your existing investment and minimizing operational impact.

 
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Latest Software

Maximize your building's performance with real-time data visualization and control. Monitor system health, get troubleshooting alerts, see status of rooms, and track energy usage—all from one intuitive dashboard.

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System Upgrades

We'll help upgrade your existing system to access the latest software capabilities while protecting your initial investment. Get enhanced control, deeper insights, and improved operational efficiency, without needing to replace the entire system.

Keep Your System Running Smoothly

Unexpected issues cause costly interruptions. Minimize downtime with Technology Support Plans. Our factory-trained technicians provide preventative maintenance and expedited response time through customizable contracts for your Lutron solution.

Technology Support Plan. Preventive maintenance means peace of mind.

Get Lutron expertise when and how you need it. Schedule on-site trainings and routine maintenance to optimize your energy usage and update programming.
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Expedited response times. Get support when your team needs it. 

Technology support plans promise 24- to 72-hour response times for either onsite or remote support options and minimizing disruptions.
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Parts & labor coverage. Protect your budget & leverage our factory-trained expertise.

Included parts, shipping, and diagnostic labor eliminate unexpected expenses and provide predictable cost management. With Lutron's expertise, you can focus on your operations while we handle the technical details.
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Customizable contract terms. Meet your unique project requirements.

Design your contract with scheduled preventive maintenance visits, performed on-site or remotely. Our technicians work with you to identify and prioritize the support services you need from training your team to system reprogramming and optimization.
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Expertise on Demand

Get support when you need it. Our factory-trained specialists provide flexible on-site and remote assistance to optimize your system and support your team—no long-term commitment required.

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Training Services

Training Services

From classroom sessions to remote training, we offer flexible options to help your team master your Lutron system. Available in group, hands-on, or virtual formats.

Schedule Service
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Programming

Programming

Adapt your system to changing needs without the learning curve. Our experts handle space changes, special events, and occupancy adjustments remotely or on-site—keeping your facility running efficiently.

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System Optimization

System Optimization

Maximize performance through expert analysis of your system's usage. Our specialists recommend adjustments to enhance comfort and efficiency while reducing energy costs.

Schedule Service
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Troubleshooting

Troubleshooting

Quick resolution when you need it. Our technical experts provide remote diagnostics and on-site support to identify and resolve issues promptly, minimizing disruption to your operations.

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Resources

Find Technical Support Plans

See System-User Service and Support Options

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